Questions to Ask a Personal Injury Attorney at the Free Consultation

The questions to ask a personal injury attorney at the free consultation — fees, trial record, who works your case — with what good answers sound like.


We’ve already covered five questions to ask before hiring any lawyer and what a free consultation is actually for. This guide goes a level deeper: the questions to ask a personal injury attorney specifically — the PI version of the interview, where fee percentages, trial records, and caseloads decide how your claim actually gets handled. And because a question is only half the tool, each one comes with what a good answer sounds like.

Questions about your case

“Have you handled cases like mine, and how did they resolve?” You’re listening for specifics — case types, not slogans. A rear-end claim, a premises case, and a trucking case are different animals. Good answers describe comparable cases and honest outcomes, including ones that didn’t go perfectly.

“What worries you about my case?” This one separates salespeople from advisors. Every case has a weakness: a treatment gap, shared fault, a thin policy. Good answers name yours immediately. Beware anyone who says the case is a sure thing — substance beats marketing, and honesty at the consult predicts honesty later.

“What will you need from me?” Good answers assign you a real role: keep appointments, save records, stay off social media, tell the truth about prior injuries.

Questions about money

“What’s your percentage, and does it change if we file suit?” Most PI work runs on contingency, but tiers vary. Good answers state the numbers plainly and put them in writing before you sign anything.

“Who pays case costs if we lose?” Fees and costs are different things, and this is the question people forget. Good answers explain both without flinching. Our guides to lawyer costs in Arizona and the contingency fine print cover what those answers should include.

“How will medical liens get handled?” Because what you keep depends on it. Good answers describe negotiating liens down at the end — not discovering them there.

Questions about the team

“Who works my file day to day?” At many firms, the person in the ad isn’t the person on your case. That’s not automatically bad. Still, you deserve to know the actual humans — attorney, paralegal, case manager — and to meet the attorney before signing.

“How many open cases do you carry?” There’s no magic number, but the reaction tells you plenty. Good answers are unbothered and specific. Evasive answers predict unreturned calls.

“How often will I hear from you, and through whom?” Good answers name a cadence and a channel. Vague answers become the silence people complain about later.

Questions about the road ahead

“Will you actually try my case if the offer is unfair?” Insurers track which firms fold. Good answers include recent trial experience — not bravado, just evidence the option is real.

“What’s my case worth?” Ask it, then judge the answer. The honest response this early is some version of it depends on your treatment, the evidence, and the coverage. A confident number at a free consultation is a red flag, not a promise. Meanwhile, a free consultation with a personal injury attorney in Phoenix costs you nothing but an hour — so interview two or three and compare answers side by side.

The bottom line

The best questions to ask a personal injury attorney are the uncomfortable ones: percentages, costs on a loss, caseloads, weaknesses, trial record. Good lawyers answer them gladly, because the answers are their advantage. You can also verify any Arizona lawyer’s license and discipline history through the State Bar of Arizona before you sign. Ask everything, write down the answers, and hire the person whose honesty showed up first.

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Keep reading: How to choose a personal injury lawyer in Phoenix · The fine print behind “no fee unless you win” · or browse all guides from Awesome Attorneys.


This article is general information, not legal advice, and reading it does not create an attorney–client relationship. Fee structures and terms vary by firm and case — review any agreement carefully with the attorney before signing.